Last updated: July 1, 2026
We collect information you provide directly (account details, payment information, support requests) and information collected automatically (device data, IP address, usage analytics) when you use Nexo Wall.
We use collected data to operate and improve our platform, process payouts, detect fraud, communicate service updates, and comply with legal obligations.
We do not sell personal data. We may share information with payment processors, fraud-detection vendors, and analytics providers strictly to deliver our services, under contractual confidentiality obligations.
We use cookies and similar technologies to keep you signed in, remember preferences, and measure platform performance. See our Cookie Policy for details.
We retain account and transaction data for as long as your account is active and as required by applicable financial and tax regulations thereafter.
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. Contact us at privacy@nexowall.com to exercise these rights.
We use industry-standard encryption, access controls, and monitoring to protect your data. No system is 100% secure, and we encourage strong account practices on your end as well.
As a global platform, your data may be processed in countries outside your own. We apply appropriate safeguards for all cross-border transfers.
We may update this policy periodically. Material changes will be communicated via email or an in-app notice before taking effect.
Questions about this policy can be directed to privacy@nexowall.com.